Notice: End of DAIMARU MATSUZAKAYA EXCLUSIVE CARD Services

After May 31 (Fri.), 2019, we have permanently discontinued EXCLUSIVE CARD member services.

We apologize for this inconvenience and thank you for using the DAIMARU MATSUZAKAYA EXCLUSIVE CARD.

As compensation for customers whose card expires on June 1, 2019 or later, each cardholder who turns in their card will receive one (1) Gourmet Ticket worth ¥3,000 that can be used upon making a purchase(s) totaling ¥20,000 (incl. tax) or more.

* The same offer is available for FRIEND CARD holders.

  • Matsuzakaya: Nagoya Ueno Shizuoka
  • Matsuzakaya: Nagoya Ueno Shizuoka
    • * The usage of locations for and details of each service vary by store, so please check the store's customer services pamphlet or website before visiting.
      * Some stores do not offer certain services.
      * Daimaru Matsuzakaya has the right to alter or discontinue member privileges and services without prior permission from members. If this occurs, a notice will be posted on the Company's website

    Convenient services for foreign customers.

    Shopping with your usual credit card.

    Please enjoy the hospitality and shopping experience of well-established department store which has been loved in Japan for 300 years.

    Everything is completed in the store. Just enjoy your way back home.Tax Exemption Procedure

    Please bring your receipts to a Tax Exemption Counter, and you can make it tax-free in the store. What you need to do on the day of departure is show your record of purchase and purchased goods at the customs of the airport, etc.

    • *Available at designated stores. Some items are excluded.
    • *Please note that we charge sales tax exemption handling fee equivalent to 1.55% of the price of the product(s).
      [Tax exemption for products with a consumption tax of 10%] The final refund amount will be 8.45%.
      [Tax exemption for products with a consumption tax of 8%] The final refund amount will be 6.45%.

     

    Standard products:
    Total purchase amount from a single day of ¥5,000 or more (excl. tax)
    * Take these products out of Japan within 6 months of your entry into the country.

    Consumable goods:
    Total purchase amount from a single day ranging from ¥5,000 to ¥500,000 (excl. tax)
    * Take these products out of Japan within 30 days of your purchase.
    * We will package consumable goods in a way that prevents their use within Japan.

    If Combining Standard Products and Consumable Goods:
    Total purchase amount from a single day ranging from ¥5,000 to ¥500,000 (excl. tax)
    * Take these products out of Japan within 30 days of your purchase.
    * We will package all products in a way that prevents their use within Japan.

     

    You don't have to worry about the Language any more.Free interpretation service

    Our interpretation staff will help you so that you can enjoy shopping. English and Chinese catalogs are available for some products. Please feel free to ask.

    Stores and Locations:

    For research and checking souvenirs.Free Wi-Fi service

    "What was it that my friend asked me to buy…?"
    "Is there any sightseeing spot around here?"
    In those cases, you can use the Internet whenever you like. Please show your passport at the assigned places of the store to use Wi-Fi for free.

    *You don't need to show a passport at Daimaru Shinsaibashi Store, Daimaru Umeda Store, Daimaru Tokyo Store and Daimaru Sapporo Store. Free Wi-Fi is available without ID or password.

    Stores and Locations:

    If you need cash, it's no problem.Currency Exchange

    If you are in urgent need of Japanese Yen, or if you want to exchange the remaining Japanese Yen to your own currency, Currency Exchange service is available.

    Stores and Locations: