Convenient services for foreign customers.

Shopping with your usual credit card.

Please enjoy the hospitality and shopping experience of well-established department store which has been loved in Japan for 300 years.


Not available for bargain articles, foods, and some choice brands.

  • ・Payment by not only cash and China Union Pay card but also credit card is accepted.
  • ・You get a 5% discount coupon by showing your passport at the following places.
  • ・This only is for customers who have been in Japan for less than 6 month.
  • ・Please note this coupon is available for only customers with foreign nationality.


Everything is completed in the store. Just enjoy your way back home.Tax Exemption Procedure

Please bring your receipts to a Tax Exemption Counter, and you can make it tax-free in the store. What you need to do on the day of departure is show your record of purchase and purchased goods at the customs of the airport, etc.

  • *Available at designated stores. Some items are excluded.
  • *Please note that we get 1.1% of the price of tax exemption goods as a commission, and you get a refund of 6.9%.

General Goods, Consumables: A total of at least ¥5,400 (tax included) for each category
* The amount of General Goods and Consumables cannot be consolidated
* Tax-free amount for Consumables no more than ¥540,000 (tax included)

Stores and Locations:

You don't have to worry about the Language any more.Free interpretation service

Our interpretation staff will help you so that you can enjoy shopping. English and Chinese catalogs are available for some products. Please feel free to ask.

Stores and Locations:

For research and checking souvenirs.Free Wi-Fi service

"What was it that my friend asked me to buy…?"
"Is there any sightseeing spot around here?"
In those cases, you can use the Internet whenever you like. Please show your passport at the assigned places of the store to use Wi-Fi for free.

*You don't need to show a passport at Daimaru Shinsaibashi Store, Daimaru Umeda Store, Daimaru Tokyo Store and Daimaru Sapporo Store. Free Wi-Fi is available without ID or password.

Stores and Locations:

If you need cash, it's no problem.Currency Exchange

If you are in urgent need of Japanese Yen, or if you want to exchange the remaining Japanese Yen to your own currency, Currency Exchange service is available.

Stores and Locations:

Notice Regarding Use of the Stockholder Benefit Card

Daimaru Mazuzakaya Department Stores Stockholder Benefit Card
Shopping with the Stockholder Benefit Card
Use of the card is permitted only for the stockholder (card owner) and members of their family.
Tax (Duty) Exemption with the Stockholder Benefit Card
Starting on Monday, January 15, 2018, tax (duty) exemption when shopping with this card will be limited to the stockholder (card owner) only.
*Staff at the tax (duty) exemption counter will check to make sure the customer‘s name matches on their passport and Stockholder Benefit Card prior to starting exemption procedures.